Personal data policy

Personal data policy

At Kortspecialisten.dk, we want our customers to trust us. When you enter your personal information to us, it is our responsibility to protect and store it so that it does not end up elsewhere. Therefore, you can always be sure that the Danish personal data legislation applies when you shop with us.

Collection of personal information

We process and store your personal information when you use our webshop. This is personal information such as name, address, age, date of birth, gender, e-mail and telephone number. We always inform you when we collect this information. Just as it will always appear whether it is voluntary or necessary to carry out the desired action in our webshop.

Your personal information primarily comes directly from you, but there may be cases where we receive information from another source, for example when purchasing a gift for another person, where information is also collected.

 

Purpose of collection of personal information

We use and process your information for several purposes:

When you place an order in the webshop

In order to process and fulfill your order, we need to use your information. For example, we will ask for your email so that you can receive a confirmation and receipt of what you have purchased.

Inquiries about products

We want to meet your inquiries about price and stock status, and here it is necessary that we have the right information.

Credit card information

When you buy something in our webshop, it is necessary for us to collect and process your credit card information. You can read more about that below trade conditions .

Newsletters and other marketing

You can be added to our mailing list if you wish to receive newsletters, offers and other information from Kortspecialisten.dk. When you accept the consent to receive e-mails from us, your personal information will be processed so that we can send you these e-mails. If you no longer wish to receive them, you must unsubscribe yourself via the link you receive in the e-mail from us.

Please note that we only send you newsletters and other material if you have given your consent. In some cases, however, the law may allow us to contact you without your consent. In these cases, we will only use your information to carry out marketing.

Competition participation

If you participate in a competition or similar activities via our webshop, we will also collect your personal information here.

Customer service and other communications

When you contact our customer service in connection with questions and the like, we process and store the information you provide to us. We do this in order to be able to answer your inquiry. We point out that you should not share sensitive information about, for example, your health, unless it is relevant to your inquiry.

Who else has access to your personal information?

We do not share your personal information with others unless we have obtained your consent. Sharing of your information can, however, take place if you have placed an order where, for example, a freight company must use the information for the delivery of your order. Please note that we only share personal information with suppliers who can guarantee that your information is protected and stored securely.

In rare cases, it may be necessary for us to provide personal information to the police or authorities if fraud or other criminal acts are suspected.

Cookies

We use cookies for the following purposes:

  • Improving the user-friendliness, so that it is always easy to navigate around.
  • Analysis of our customers' use of the website and collection of statistics.
  • Adaptation of advertising campaigns and other marketing.

Do you wish to revoke your consent

You can always revoke the consents you have given us. You can do this via the link in the e-mails you receive from us. After this, your personal information will be deleted from our systems. Please be aware that a revocation of your consent may mean that you will no longer be offered the services and products that have previously been available to you.

 

Collection and storage of personal information

Kortspecialisten.dk does not store names and e-mails of people who have participated in a competition that is no longer active. Personal information is deleted when it is no longer relevant to us. However, personal information may be stored in an anonymous version so that it is no longer associated with you.

Your rights in relation to personal information

As a customer with us, you have the right to be informed about which personal information we collect and store about you, as well as what this is used for. You can demand at any time that your personal information is restricted, deleted or blocked if it is incorrect or misleading, or if it is used only for the purpose of direct marketing.

If you wish to object to your personal information being used in any of the above cases, please contact us in one of the following ways:

Email: info@kortspecialisten.dk

Telephone: + 45 2729 6080

Security around personal information

The information you submit to us is always collected and stored securely and confidentially. It is important to us that the personal information about our customers is handled in the most responsible way, where the individual's rights are still taken into account.

We cannot guarantee that the transfer of data is always 100% secure when it takes place via the Internet. There will always be a risk of other people forcing access and abusing protected data. Therefore, we cannot guarantee the security of your information, although we always do everything we can to protect it as best as possible. So it is always at your own risk when you submit your personal information to us.

Changes to our personal data policy

If there are relevant changes to our policies on personal data, you will be contacted via the e-mail you have provided to us. Furthermore, we will inform you about changes in our webshop and update our policies, so that you have no doubt about what applies. The most recent changes to our policies are updated with the date.

If you cannot accept the updated policy, please stop using our website and the functions that are available. As long as you continue to use our website, you accept the applicable personal data policy, unless the changes require you to give your consent.

You always have the right to complain about or ask questions about the processing of your personal information. You can do this by contacting our customer service below contact us or by contacting the Data Protection Authority.

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